FAQ

Our Products
Derma Warrior is designed for anyone seeking gentle, effective, and natural solutions for their skin. Whether you’re battling eczema, psoriasis, TSW, or simply have sensitive or dry skin, our products are crafted to soothe, heal, and nourish. Perfect for individuals and families alike, our formulations are free from harsh chemicals and safe for all ages, ensuring that everyone can experience the comfort and confidence of healthy, radiant skin. We would highly recommend patch testing first before use.
Yes, our products are made specifically to address the issues of dry and sensitive skin types. We use natural ingredients such as mango butter and Cocoa butter which boost loads of nutrients like vitamins C not only to cleanse but to nourish the skin. We also infuse our products with 5 healing herbs, to offer maximum healing benefits.
We hand-make all our products in the UK.
We try to provide as much information as possible via individual product pages. If you are unable to find the answer to your question, please reach out to us via the Contact Us page.
At present we're only offering the full range online, and at markets. We will be adding independent wellbeing shops, spa retreats and health food stores to our list of authorised stockists throughout the year.
We offer a sample pack on our website to purchase. We understand that comitting to full size products can be a hassle. You can purchase a Sample Pack here.
Shipping, Delivery & Returns
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
***Please note: due to COVID-19, our third party mail couriers are experiencing sever delays. Please prepare for possible delays with your order.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
In order to control quality and maintain the integrity of our recipe each product is hand poured in our facility. The ingredients use by the Derma Warrior are hand picked and the products are handmade in small batches to ensure the highest quality results. Due to the meticulous nature of the products and their manufacturing process, they are not refundable. Please review the ingredients carefully to avoid any potential allergies/sensitivities. ALL SALES ARE FINAL.If your product was damaged during transit, please submit proof of damage via e-mail (contact@Dermawarrior.com) within 48 hours of receipt to receive a replacement.
Yes, we ship our products all over the globe. To check if your country is included. Here are the full details of our Shipping Policy.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Orders submitted on dermawarrior.com process and ship very quickly. We will do our best to modify an existing order if you email us at contact@dermawarrior.com, but we offer no guarantee that your order will be canceled or modified. We apologise for any inconvenience this may cause.
Ethics
Yes all our products are 100% vegan.
Our product have NOT been tested on animals. We love our fluffy friends too much.
For our products, we use as little plastic as possible, while constantly researching and trialling alternatives. Our focus is to keep our products fresh and safe to use. We have opted for glass jars for our creams and balms as glass is completely sustainable and can be reused.The only products that use recyclable plastic are those that will be used in the shower. Our shipping boxes are made from recycled materials and biodegradable packing peanuts. Both of which come with FSC certifications.