Shipping policy

£3.99

Standard fulfilment and shipping takes 3-5 working days via Royal Mail.

Express Shipping UK

£5.99

Express shipping takes 1-2 working days . Express Shipping applies to orders placed before 2pm, Monday - Thursday.

International Shipping

Please note, we are unable to ship international packages weighing more than 2kg.

We currently ship to the following countries: Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, and United States. 

All parcels are shipped via Royal Mail. Shipping rates are calculated at checkout based on the weight of your order. International parcels may be subject to delay due to the ongoing pandemic. Please allow 2-4 working days before dispatch.

Estimated delivery times for Europe:

3-6 working days

Estimated delivery times for Rest of World:

5-10 working days

Notice

Please note that Derma Warrior is not liable for any lost or stolen packages.

It is the customers responsibility to ensure that the delivery address is inputted correctly. If given the wrong address, and the parcel is returned to Derma Warrior, you will be required to pay an additional shipping fee to ensure the parcel is re-delivered to the correct address.

Customs, Duties and Local Taxation

Please note that international orders may be subject to customs clearing/duties, local taxation and additional processing charges which vary from country to country. Therefore, we encourage you to contact your local customs office for more information. Derma Warrior are not responsible for these fees, these are the responsibilities of the customer. Any parcels returned to Derma Warrior from customs clearing due to the customer not paying their fees will not be refunded.

Please note that customs clearance procedures can sometimes cause delays to your delivery. 

Notice

Please note that Derma Warrior is not liable for any lost or stolen packages.

Derma Warrior is not responsible for duties fees mandated by customs and will not ship out replacement packages.

Packages returned to us by customs will not receive a refund for their order.

We do not accept any returns or exchanges for international/domestic orders. All purchases are final.

It is the customer's responsibility to ensure that the delivery address is inputted correctly. If given the wrong address, you will be required to pay another shipping fee to ensure the parcel is re-delivered to the correct address.

Returns

UK Returns

We do not accept returns or exchanges due to sanitation issues. All sales are final.